Customer Experience - A joke tweet, turned awesome.

It's been a while since my last post. The reasons for which are numerous and positive, but I do apologise to my regular readers. One particularly exciting reason is because of a sudden rush of interest in a business I co-Direct with my dear friend Charlotte Henry, called Social Form - a social media marketing company for SMB's (small to medium sized businesses).

I thought a post about a twitter-meets-business story would be incredibly fitting as social media is such a great convergence point between customer experience and engagement - and it ties in nicely with what I'm busying my evenings and weekends with.

Mr Shankman with Alex
of Mortons Steak House

So whilst I prepare for the next post, I thought I'd whet your appetite with an inspirational story about steak. But not just about steak... "Colossal Shrimp, a side of potatoes, one of Morton’s famous round things of bread, two napkins, and silverware."

I am now hungry. So I'm going to go off and have something to eat, which may not be quite as nice as steak, but still nice, as you would expect.

Whilst I'm preparing my food and writing my next post, entitled Connected, check out this post by Peter Shankman and his story of a joke tweet turned awesome.